Tom Shay observes inventory control

July 2, 2009

You have probably read more than one article like this. The solution comes from first having reasonable expectations of sales. You should also know this is a great opportunity to get deals on merchandise from vendors.

Anticipate your inventory needs; underspend according to that anticipation and look for deals from vendors.

Summer spenders get cold feet

Weather, economic jitters strain retailers

BY ANNE D’INNOCENZIO, The Associated Press

NEW YORK – As consumers get ready to celebrate July Fourth, many merchants already have dismissed summer as a washout.

Macy’s flagship store has racks of summer tops, swimwear and dresses marked down as much as 50 percent, while luxury retailer Bergdorf Goodman is slashing prices on designer goods by as much as 70 percent. Meanwhile, piles of clothing as well as barbecue grills, tents and gardening tools are bypassing stores and heading straight to liquidators as merchants try to conserve their cash.

Such deep discounting so early in the season is great news for bargain hunters, but it’s a worrisome sign that shows a further weakening in retail sales since the end of May.

Consumers’ confidence in the economy, which had surged in April and May, is projected to be virtually unchanged for June when The Conference Board releases figures today.

Though unusually rainy weather across a broad swath of the country has slowed business, some analysts wonder whether shoppers are waking up to the harsh reality that the economy won’t be getting better anytime soon.

That doesn’t bode well for merchants, which need to get rid of summer inventory quickly to make room for fall goods that start to arrive next month.

BMO Capital Markets analyst John Morris estimated that the volume and size of discounts for mall-based apparel retailers he tracks is 10 percent higher than last June even though inventory is down 20 percent.

“It’s the economy, not the weather,” said Ahmed Youssef, a 28-year-old junior engineer from Jersey City, explaining why he has stuck to only necessities like groceries at Wal-Mart and computer accessories such as an $80 hard drive at Staples.

Pam MacWilliams, a tourist from Oshkosh, Wis., who on a recent Thursday was planning to scour for bargains at H&M’s midtown Manhattan location with her two girls, said she’s becoming less optimistic about a quick economic recovery.

“I thought that the economy would turn faster,” MacWilliams said. “I had high expectations. Now, I want to save more.”

Employers are still cutting jobs — although at a slower rate — and home prices are still falling, and now Americans are seeing a three-month stock market rally stall.

Consumers’ confidence in the economy has been rebounding since February, fueled in part by the stock market rise. But that improved mood hasn’t translated into much relief for merchants because confidence levels are still well below the measure that’s considered healthy.

Nor were Friday’s government economic reports comforting to merchants. They showed that households used most of their government stimulus payments to boost savings to the highest level in more than 15 years in May, instead of splurging at the mall.

“There was a lot of hope with the surge in confidence,” said Dennis Jacobe, Gallup’s chief economist. He added that consumers were convinced that the second half would be better but he noted, “you can live on that hope for only so long.”


‘Have you heard this before?’ from Tom Shay

March 11, 2009

The March 2009 issue of Fortune Small Business magazine has a great article by Jay Goltz. It is in their startup section, and deals with the issue of taking ownership in your business. The article is titled, “Do the Math”.

While the topic is how a business has gotten in trouble because of their improper accounting method, the writer says of the business he is writing about,  “Although his balance sheet now shows some equity, the reality is that he’ll be down hundreds of thousands of dollars once those sales are no longer listed as assets. That’s pretty basic accounting. And yet mistakes like this are quite common. During the electrifying startup phase, many owners don’t even think about accounting procedures. They assume their accounting firm is on the case. But many hired accountants simply fill out quarterly tax returns without scrutinizing the underlying business. Most businesses need more help than that.”

If you have ever attended presentations I have given on financial management you know I do more than my fair share of accountant bashing. This article is exactly why I do it. And this example is with a sizable business. What about all of the others?

Come listen to the many free sessions dealing with accounting that you can listen to on our website. You can also download the presentation notes as well as see the powerpoint for each of the sessions. Nothing like learning a lesson from someone else’s mistakes.

Here is a link to the entire article:

http://money.cnn.com/2009/03/03/smallbusiness/do_the_math.fsb/index.htm


Why the strategy of ‘not buying’ is very wrong says Tom Shay

August 27, 2008

I have explained the correct concept in many presentations. If you plan to order $10,000 in merchandise from a manufacturer or wholesaler, and their minimum order is $2,000 you do not write a $10,000 order. You write five $2,000 orders with five different delivery dates.

As you progress into the season, you make changes to the orders based upon your local economic conditions. In my years of retail experience, I have never found a vendor to refuse to make a change to one of these orders.

The idea of ‘just not ordering’ as shown in this article is simply WRONG!


Retailers put off spring buying

Tue Aug 26, 2008 2:03pm EDT

By Alexandria Sage

LAS VEGAS (Reuters) – Cautious apparel buyers are foregoing orders to be delivered months down the road and instead are buying for the moment, unwilling to take on excess inventory and unsure over what the future holds.

At the Magic Marketplace apparel trade show in Las Vegas, the largest such convention in the United States, apparel vendors and the retailers that sell their styles agreed that placing orders in August for spring is the exception, rather than the rule, in a sharp change from recent years.

The reason is insecurity over inventory levels in a difficult U.S. retail environment, where shoppers have curtailed spending on items such as apparel and footwear amid other more pressing concerns, such as higher gasoline and food prices.

“With the difficulties in the economy, stores seem to want to buy closer to their needs … rather than buying six to nine months ahead,” said Donald Leavy, vice president of sales and marketing at Vintage Paris.

At the company’s booth, clothes on display included a puffy, short black jacket, a chunky sweater and a leopard trench coat — all appropriate for fall or winter, not spring.

Retailers, aware that too much unsold product in their stores leads to liquidations and lower profit margins, aren’t taking a gamble on styles that may or may not succeed next spring. “At-once” orders, however, are delivered far sooner, when the retailer has a better take on the pulse of the consumer.

David Wolfe, creative director of retail consultancy The Doneger Group, argued that the delivery calendar that vendors follow is out of whack.

Fall products are usually delivered in August or September, when the weather is still warm, meaning that customers are presented with scarves and outerwear when they’re still thinking about shorts and sundresses.

“If we started delivery when the customer wants it, she might actually pay full price,” Wolfe said during a presentation to retail buyers.

The difficulty of knowing how much to stock has played out this quarterly earnings period, as publicly traded retailers posted a range of inventory levels, from the 17 percent decline per square foot at Gap Inc, one of the largest global apparel retailers, to the 3.7 percent inventory decline at department store Macy’s Inc.

“With fall and back-to-school in full swing, and inventory levels seasonally high, we believe retailers remain on edge,” wrote Brean Murray Carret analyst Eric Beder in a note published Monday.

Sometimes, paring back inventory goes too far, as in the case of women’s apparel retailer Bebe Stores Inc, which recently blamed declining same-store sales in part on too-light inventory levels.

And if retailers are too cautious, buying “at-once” orders helps them quickly fill emptying shelves, when they are better attuned to what their customers want — now.

“We felt people under-bought,” said Margaret Cox, who represents the Los Angeles-based Christine Phillipe line of women’s clothing. “Now they’re here saying, ‘What can I have now?’”

Immediate orders help retailers avoid the embarrassing phenomenon of having yesterday’s trends in their stores.

“This is exactly as if you are buying milk or bread. It has an expiration date,” said Kambiz Hakimi, owner of the Mesmerize brand, waving his arm in the direction of the bold animal print and tribal design dresses for fall or holiday that he sells to department stores, catalogs and boutiques.

But perhaps the biggest challenge arises when your market suddenly leaves the country. Buyers at the Naval Exchange, responsible for stocking everything from T-shirts to suits at stores on Naval bases, are sometimes confronted with mass deployments and are forced to move inventory around the country to bases with fewer deployed service members.

“Sometimes we get a week’s notice,” said buyer Donald Jeresa.


Tom Shay’s Comments on the Boston area businesses purchasing their energy together

June 30, 2008

This concept of a group of small businesses to pool together to purchase their energy needs could work in many communities. To start it, a Main Street program, Chamber of Commerce, merchants association, or small business development council could perform as the central point of coordination.

Plan to let businesses pool energy purchases – The Boston Globe

Plan to let businesses pool energy purchases
By John C. Drake
Globe Staff / June 27, 2008

Small businesses in Boston, which have seen their profits eroded by escalating energy costs, could save between 20 percent and 40 percent through a plan city officials proposed yesterday to pool natural gas and electricity purchases.

At least 200 small businesses would have to sign up for the energy pool before the city could start the process of buying energy in bulk at a reduced cost, said Evelyn Friedman, director of the Department of Neighborhood Development.

“Energy costs are rising at the same time many other costs are rising for small businesses,” said Friedman. “We’re just the city, but we want to do whatever we can to support small businesses in our community.”

The Massachusetts Health and Educational Facilities Authority has a similar energy-buying program that helps nonprofits obtain low-cost fuel, but an energy efficiency advocate said she is not aware of a municipality taking on the task.

“For a large city, it’s a good idea,” said Susan Coakley, executive director of Northeast Energy Efficiency Partnerships, a nonprofit public policy organization in Lexington. “There’s little we can do to control energy prices. At least we can help them buy and lock in rates through longer-term contracts. It will at least reduce the risk, so they’ll know what their cost is over time.”

It is the second time in three years that Mayor Thomas M. Menino has proposed harnessing the city’s buying power to reduce energy costs. In 2005, Menino proposed establishing a citywide electricity co-op to reduce energy costs for residents. After several months of study, city officials determined the idea was not practical because a co-op would be costly to run and would not significantly reduce costs for individual residents.

Friedman said the small-business energy pool is based on a program she used to reduce energy costs at rental properties when she was executive director of Nuestra Comunidad, a Roxbury community development agency. Most large businesses already pay reduced energy costs through bulk purchasing, but smaller businesses do not have the same leverage, city officials and advocates said.

Small businesses who sign up for the program would still pay their gas and electricity bills to National Grid and NStar, whose charges for the delivery of energy would remain unchanged. But the amount the businesses pay for the energy itself would be lower, because the partnership would negotiate lower prices directly through the market, using a broker, according to the Department of Neighborhood Development.

The city would not pay anything on an ongoing basis to run the energy-buying program. Instead, the city plans to enlist an energy broker who would collect fees from businesses for negotiating lower prices.

Assuming the city signs up 200 businesses, the program should be up and running within two months, Friedman said.

The city floated the idea to a group of restaurant owners last month, who are among the small businesses that use the most energy, and determined there was enough interest to launch the plan, Friedman said.


response to Julya

January 8, 2008

Julya is correct in her comment. So we are making changes to the “if I lower my prices” calculator so that it will answer the question from two standpoints. The first will be making the comparison of the two retail prices and determining how many you have to sell to make the same gross sales dollars. The second calculation will compare the gross profit dollars resulting from the two prices and how many you have to sell at the lower price to create the same gross profit dollars.

Thanks to Julya for her help in making our website better!


question from a reader of the e-retailer

January 8, 2008
We received this question recently:
In the Internet tip of the month section, you ask the question how many more will I need to sell to make the same gross profit if I lower the price.  Unfortunately, your calculator tells me only how many I need to sell to make the same sales dollar not the same profit. 
I used the following information for my calculation. Twenty items at $16 each with a cost of $4.   This gives me a gross profit of $240.  If I lower the price to $10, I would need to sell 40 of the item to make the same gross profit.  The calculator tells me that I would need to sell 32 to make the same sales dollar amount.  Of course, this is correct.  It just doesn’t match what the article says unless I’m doing something wrong.
Have an amazing day!

Julya Myers
The Amazing Art Studio, Inc


Getting the gift cards out

December 26, 2007

We will probably talk about this in the monthly e-retailer but for those that read the conversations, here is a head start. If you sold gift cards or gift certificates during the holiday season, now is the time you want to invite customers to redeem them. Logic would state otherwise; you have the customer’s money and the merchandise while the customer has this piece of plastic or paper.  What could be better?

Actually, you do want customers to redeem them as it will make your financial statement look better.  When done properly, you do not have a ’sale’ until the card or certificate is redeemed. What you have is a ‘deferred liability’ – you are holding onto someone else’s money until they decide to use it. I know this sounds weird, but this is how it is done in accounting.


Financial management issues

April 2, 2007

financials cashflow boatUnderstanding financials, problems with accountants, inventory control, budgeting, cashflow. All of these issues are a part of the financial management categories.